Please identify your difficulty and select from
the following options:
You did NOT receive your confirmation email
You can navigate to the download page but can’t log in to get your download
You have an Apple computer and nothing seems to work
If you did not receive your confirmation email, please check your spam folder or deleted items folder in your email system. The Subject Line of that email should say “Your Endeavor, Inc. Copedia Order #
If you can’t locate the confirmation email, contact us at firstname.lastname@example.org and we will email new instructions.
If you contact us, please have your order #
ready, if you know it.
Most people that have trouble logging in to get the download are entering an incorrect user name and/or password.
Enter the email address and password you entered
Refer to you confirmation email.
If you already downloaded the product and can no longer access the download, email support at copedia.com, please include your invoice number and name.
If you have an Apple computer and cannot install the product, please contact email@example.com and tell us you have an Apple and cannot install the files.